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POLICIES

Appointment Policy

We kindly ask that you arrive on time for your appointment to ensure you receive the full benefit of your scheduled service. Late arrivals may result in a shortened treatment, and arrivals more than 10 minutes late may need to be rescheduled. Please refer to our cancellation policy for details regarding applicable fees.

Cancellation & No-Show Policy

At Gig Harbor Aesthetics & Wellness, we have a 48-hour cancellation and no-show policy to ensure appointment availability for all clients and to respect our providers’ time. Appointments that are missed or canceled within 48 hours will incur a fee, which will be charged to the card on file as follows:

All Appointments:

Late Cancellation:

  •  15–29 minutes: $50 fee
  •  30–59 minutes: $100 fee
  •  60+ minutes: $150 fee

No-Show Fee: $150

At Gig Harbor Aesthetics & Wellness, we have a 48-hour cancellation and no-show policy to ensure appointment availability for all clients and to respect our providers’ time. Appointments that are missed or canceled within 48 hours will incur a fee, which will be charged to the card on file as follows:

All Appointments:

  • 15 minutes – $50
  • 30–59 minutes – $100
  • 60+ minutes – $150

Clients who have three (3) no-shows and/or late cancellations will be required to prepay in full for all future appointments at the time of booking. Prepaid amounts are non-refundable if the cancellation/no-show policy is violated. However, if an appointment is rescheduled with more than 48 hours’ notice, the prepaid amount will be credited toward future services at Gig Harbor Aesthetics & Wellness.

In the event that a no-show or cancellation fee cannot be processed successfully, the outstanding balance will be required before booking any future services.

Our providers are often booked weeks to months in advance, and we maintain a waitlist of clients. Last-minute cancellations limit our ability to accommodate others. We appreciate your understanding and cooperation, as this policy allows us to continue providing exceptional care while respecting our team’s time.

By scheduling an appointment, you acknowledge and agree to this cancellation and no-show policy.

Refund Policy

We do not offer refunds on any services rendered.  Aesthetic results are quite variable from person to person and while we do our best to achieve the desired outcome, it cannot be guaranteed.  Clients are responsible for additional treatments needed to achieve desired results.

Retail: We do not offer refunds on products purchased.  Defective products may be exchanged within 14 days for the same product only. If you purchased a product and have a “reaction” to it, please contact your provider to discuss options.

No refund on Gift Certificates purchases.

Children Policy

We love babies and children, however, we ask that you please make childcare arrangements prior to your appointment.  This ensures the safety of your children as well as a relaxing environment for all clients.

Pet Policy

Although we love animals, we ask that you please leave your pet at home during your visit.
Should you arrive with a pet that is not a service animal, you will be asked to remove the animal from our healthcare facility. To avoid any disruption or inconvenience, we ask that you please leave your pet at home.

Booking with Gig Harbor Aesthetics means that we reserve time exclusively for you! Please provide cancellation notice at least 48 hours before your appointment to avoid being charged a $150 late cancellation fee.

You can cancel or reschedule an appointment by emailing us at info@gigharboraesthetics.com or texting or calling our office at 253.514.6766.